Stap isi
Local government, the internet & community engagement online
10 September 2008
For those 'drink the kool-aid' moments
When talking to management, a neat and precise explanation of the shift required…
Online is a service option, not just a media channel
From my perspective I view online as an engagement channel – combining service delivery, consultation and communication into a single medium, an enabling driver at the core of how organisations interact with their stakeholders, customers, staff and shareholders.
— Craig Thomler, eGov AU, 5 September 2008
… and it’ll fit on a PowerPoint slide.
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